At Jokings International Business College, we are committed to providing our students with a quality educational experience. We understand that circumstances may change, and students may need to withdraw from the program. This Refund Policy outlines the terms and conditions under which refunds will be granted. By enrolling in our Pre-University Pathway program, students agree to the terms set forth below.
1. General Refund Conditions
Refunds are applicable to students who have made commitment to fees (e.g. tuition fees) and wish to withdraw from the Pre-University Pathway program. To be eligible for a refund, the student must submit a formal withdrawal request in writing to the Admissions Office or through the designated online platform.
2. Refund Eligibility
Withdrawal before the program start date:Students who withdraw from the program before the official start date are eligible for a full refund of the tuition fees, minus any non-refundable fees (such as registration and application fees).
Withdrawal after the program has commenced:
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If the student withdraws within the first two weeks of the program, they are eligible for a 50% refund of the tuition fees.
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If the student withdraws after the first two weeks but before the midpoint of the program (typically 50% of the course duration), they are eligible for a 25% refund of the tuition fees.
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No refunds will be issued for withdrawals after the midpoint of the program.
Non-refundable Fees:Certain fees are non-refundable, including but not limited to:
- Application Fees
- Registration Fees
- Material or Activity Fees
- Visa Processing Fees (if applicable)
Special Circumstances: In exceptional cases (such as medical emergencies, personal crises, or other valid reasons), students may request a review of their refund eligibility. Requests must be accompanied by supporting documentation and will be considered on a case-by-case basis.
3. Refund Process
To initiate the refund process, the student must:
- Submit a written withdrawal request to the Admissions Office, either via email or through the online student portal.
- Include relevant details such as the student’s full name, student ID, program enrolled, and reason for withdrawal.
- If the withdrawal occurs after the program has begun, specify the date of withdrawal.
- The refund will be processed within 30 business days from the date of approval of the withdrawal request.
4. Method of Refund
Refunds will be issued through the original payment method (e.g., credit card, bank transfer, etc.). If the original payment method is unavailable, an alternative refund method will be discussed and agreed upon with the student.
5. Non-Attendance
Failure to attend classes or participation in the program does not constitute an automatic withdrawal, nor does it guarantee a refund. Students must formally withdraw following the procedure outlined above to be considered for a refund.
6. Program Cancellation by the College
In the rare event that Jokings International Business College must cancel a program before the start date or during the term, full refunds will be provided to all students who have paid tuition fees. Refunds for any other fees will also be evaluated and processed accordingly.
7. Amendments to the Refund Policy
Jokings International Business College reserves the right to modify this Refund Policy at any time. Any changes will be communicated to students in advance and will only apply to students who withdraw after the policy change.
8. Contact Information
For any questions regarding this Refund Policy or to submit a withdrawal request, please contact the Admissions Office at:
Email:
Phone:
Office Hours: 10:00am-4:00pm
This Refund Policy is designed to ensure clarity and fairness for both students and the college. We encourage students to read this policy thoroughly before enrolling and to contact us with any questions regarding refunds or withdrawals.